installation problems
installation problems
Hello
I'm trying to install TeeChartVCLFMXStandard-2023.37 with Delphi 10.3 (O.S. Windows 10 Pro 22H2 19045.2965)
The installation itself works but at Delphi boot I receive a series of exceptions concerning the impossibility of finding the entry points of the various bpl
From the package list in Delphi, none have been installed (not checked) and if I try to check the packages I get the same exceptions
I also uninstalled both QuickReport 6 pro and FastReport latest version (all licenses purchased) and rebuilt the Delphi installation but the result didn't change. Nothing works.
I also tried to install versions earlier than 2023.37
without success
Advice?
Thanks for any help
Raffaele Barone
I'm trying to install TeeChartVCLFMXStandard-2023.37 with Delphi 10.3 (O.S. Windows 10 Pro 22H2 19045.2965)
The installation itself works but at Delphi boot I receive a series of exceptions concerning the impossibility of finding the entry points of the various bpl
From the package list in Delphi, none have been installed (not checked) and if I try to check the packages I get the same exceptions
I also uninstalled both QuickReport 6 pro and FastReport latest version (all licenses purchased) and rebuilt the Delphi installation but the result didn't change. Nothing works.
I also tried to install versions earlier than 2023.37
without success
Advice?
Thanks for any help
Raffaele Barone
- Attachments
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- Sample error at boot delphi
- cantload.png (12.01 KiB) Viewed 21420 times
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- install packages list
- error install package.png (11.03 KiB) Viewed 21420 times
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- Sample error at boot delphi
- error n 1.png (208.56 KiB) Viewed 21420 times
Re: installation problems
Hello,
Do you have all the updates installed in the IDE?
https://docwiki.embarcadero.com/RADStud ... at%27s_New
Note we always build the binary installers with all the updates installed, and these kind of errors use to mean some packages in the IDE are different to those used to build the packages.
Do you have all the updates installed in the IDE?
https://docwiki.embarcadero.com/RADStud ... at%27s_New
Note we always build the binary installers with all the updates installed, and these kind of errors use to mean some packages in the IDE are different to those used to build the packages.
Best Regards,
![]() | Yeray Alonso Development & Support Steema Software Av. Montilivi 33, 17003 Girona, Catalonia (SP) |
![]() ![]() ![]() ![]() ![]() ![]() |
Please read our Bug Fixing Policy |
Re: installation problems
Hi
thank you for your answer
I have 10.3 release 1 patched ide 1
unfortunately I can no longer install 10.3.3 as my update license has expired and from this year the embarcadero won't let you download even if you have the perpetual license
it is unfair of them but there is no way except by buying the 11
may i know which older version of teechart supports 10.3?
at the limit I use that version at least I don't lose the money of the teechar purchase I just made
thank you for your answer
I have 10.3 release 1 patched ide 1
unfortunately I can no longer install 10.3.3 as my update license has expired and from this year the embarcadero won't let you download even if you have the perpetual license
it is unfair of them but there is no way except by buying the 11
may i know which older version of teechart supports 10.3?
at the limit I use that version at least I don't lose the money of the teechar purchase I just made
- Attachments
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- delphi version
- delphi ver.png (61.6 KiB) Viewed 21404 times
Re: installation problems
I don't find it professional of Steema to sell a product without exact specifications.Yeray wrote: ↑Tue May 23, 2023 12:55 pmHello,
Do you have all the updates installed in the IDE?
https://docwiki.embarcadero.com/RADStud ... at%27s_New
Note we always build the binary installers with all the updates installed, and these kind of errors use to mean some packages in the IDE are different to those used to build the packages.
In the notes we talk about the supported version of delphi 10.3, we don't talk about subversion.
Even to a request for help in tracking down a suitable version not even a response.
In the purchase notes we talk about 30 days of support included in the price, support that after 2 days does not give answers.
It is assumed that those who buy products like yours want to use it to do business and not because they are bored watching TV.
It's with the money of people like me that your company keeps going, this is lack of organization and respect for the customer.
With patience and considerable waste of time (and my time is worth as much as yours) I tracked down the version that works with my Delphi 10.3 the fact remains that a few days ago I bought a new product and I just have to use one from 2019 because the versioning problem is not clearly explained.
Luckily I only bought the base to start trying.
If you were in Italy I would have dragged you to court.
- Attachments
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- from your site
- Immagine.png (19.33 KiB) Viewed 21350 times
Re: installation problems
Hello,
Sorry for the delay in the response.
We build the binary installers with all the updates installed because that's what most customers use. However, always we can, we provide installers, or just a zip, to customers with specific requirements.
Can you please specify what target platform's are you interested in so we can prepare it?
Thanks for understanding.
Sorry for the delay in the response.
We build the binary installers with all the updates installed because that's what most customers use. However, always we can, we provide installers, or just a zip, to customers with specific requirements.
Can you please specify what target platform's are you interested in so we can prepare it?
Thanks for understanding.
Best Regards,
![]() | Yeray Alonso Development & Support Steema Software Av. Montilivi 33, 17003 Girona, Catalonia (SP) |
![]() ![]() ![]() ![]() ![]() ![]() |
Please read our Bug Fixing Policy |
Re: installation problems
Thank you so much for your availability, this answer of yours is what I expected and hoped for.
Excuse my English but I'm Italian
The version I use is delphi 10.3 Version 26.0.32429.4364
I am also attaching the screen shoot of the delphi version to be more sure (delphiver.png)
I inform you that the demo Teechart_Standard_Firemonkey_Demo has a compilation error, the TeeTools.res is missing (I am attaching a screen shoot)
I look forward to a resolution of the problem and thank you very much again.
Excuse my English but I'm Italian
The version I use is delphi 10.3 Version 26.0.32429.4364
I am also attaching the screen shoot of the delphi version to be more sure (delphiver.png)
I inform you that the demo Teechart_Standard_Firemonkey_Demo has a compilation error, the TeeTools.res is missing (I am attaching a screen shoot)
I look forward to a resolution of the problem and thank you very much again.
- Attachments
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- compiler error demo teechart
- compiler error example teechart.png (46.09 KiB) Viewed 21280 times
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- delphi ver 10.3
- Delphi ver.png (75.15 KiB) Viewed 21280 times
Re: installation problems
Hello,
I've just sent you a file with instructions to the mail you have registered in this forum, so you can install TeeChart Standard v2023.37 in RAD Studio 10.3.
I've just sent you a file with instructions to the mail you have registered in this forum, so you can install TeeChart Standard v2023.37 in RAD Studio 10.3.
Best Regards,
![]() | Yeray Alonso Development & Support Steema Software Av. Montilivi 33, 17003 Girona, Catalonia (SP) |
![]() ![]() ![]() ![]() ![]() ![]() |
Please read our Bug Fixing Policy |
Re: installation problems
Good morning today I will download the zip and try the recompile.
In the meantime, thank you for your availability and patience.
See you soon I hope with good news.
Thank you
In the meantime, thank you for your availability and patience.
See you soon I hope with good news.
Thank you
Re: installation problems
Good morning
I wanted to inform you that the installation and compilation of the sources went very well and without any problems.
Thank you very much
I would also like to buy the TeeGrid
Will the same operation be necessary?
Good job and thanks again
I wanted to inform you that the installation and compilation of the sources went very well and without any problems.
Thank you very much
I would also like to buy the TeeGrid
Will the same operation be necessary?
Good job and thanks again
Re: installation problems
Hello,
TeeGrid is only distributed with sources, so you shouldn't find that problem.
TeeGrid is only distributed with sources, so you shouldn't find that problem.
Best Regards,
![]() | Yeray Alonso Development & Support Steema Software Av. Montilivi 33, 17003 Girona, Catalonia (SP) |
![]() ![]() ![]() ![]() ![]() ![]() |
Please read our Bug Fixing Policy |
Re: installation problems
hi
I would like to update my 2023.37 version to 2023.39
![Very Happy :D](./images/smilies/icon_biggrin.gif)
the previous time you sent me the sources to recompile as I have version 10.3 of delphi
![Cool 8)](./images/smilies/icon_cool.gif)
Can I also have the sources of 2023.39?
thank you so much
Raffaele Barone
Re: installation problems
Hello Raffaele,
I've just sent them.
I've just sent them.
Best Regards,
![]() | Yeray Alonso Development & Support Steema Software Av. Montilivi 33, 17003 Girona, Catalonia (SP) |
![]() ![]() ![]() ![]() ![]() ![]() |
Please read our Bug Fixing Policy |