License Activation failed during install latest TeeChart 2023

TeeChart for ActiveX, COM and ASP
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8355
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License Activation failed during install latest TeeChart 2023

Post by 8355 » Fri May 26, 2023 12:25 pm

Hi Team,

I am unable to install TeeChart Pro ActiveX(TeeChart2023_0_3_20_ActiveX3264.exe) on my server machine. Getting below error, Please let me know how to proceed ,License is active and valid

Error while activating license:
12029 A connection with the server could not be established

Online License activation has failed.


Thanks!
Srikanth Ananthoju
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Yeray
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Re: License Activation failed during install latest TeeChart 2023

Post by Yeray » Mon May 29, 2023 11:13 am

Hello Srikanth Ananthoju,

Maybe the server was temporally down. Could you please give it another try?
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
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8355
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Re: License Activation failed during install latest TeeChart 2023

Post by 8355 » Mon Jul 10, 2023 6:54 am

I've tried again,still same issue.

Yeray
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Re: License Activation failed during install latest TeeChart 2023

Post by Yeray » Mon Jul 10, 2023 12:51 pm

Hello,

Try replying "No" and try the online activation a second time without closing the installer.
If it still fails, try replying "Yes" and follow the instructions. It should give you a code you could use to activate the installation through the activation form.
Best Regards,
ImageYeray Alonso
Development & Support
Steema Software
Av. Montilivi 33, 17003 Girona, Catalonia (SP)
Image Image Image Image Image Image Please read our Bug Fixing Policy

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