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Bug 1982 - Error activating offline license
Summary: Error activating offline license
Status: RESOLVED NOTABUG
Alias: None
Product: .NET TeeChart
Classification: Unclassified
Component: Install (show other bugs)
Version: TeeChart.NET 2013 4.1.2013.11080
Hardware: PC Windows
: --- enhancement
Target Milestone: ---
Assignee: Steema Issue Manager
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2018-01-31 19:46 EST by hands
Modified: 2018-02-15 04:53 EST (History)
1 user (show)

See Also:
Chart Series: ---
Delphi / C++ Builder RAD IDE Version:

Attachments
Error screen dump during installation (25.12 KB, image/png)
2018-01-31 19:48 EST, hands 		Details
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Description hands 2018-01-31 19:46:39 EST 
Online license activation failed.
Do you want to register by phone or email?

Program error occurs when "Yes" is selected in the pop-up screen

<OS Info>
Edition: Windows 10 Pro
Version: 1709
Build:   16299.192


I'd appreciate it if you could give me a solution.
Comment 1 hands 2018-01-31 19:48:21 EST 
Created attachment 811 [details]
Error screen dump during installation
Comment 2 sandra pazos 2018-02-15 04:53:07 EST 
Hello Hands,

Sorry for the delay. 

I would like inform you that the activation offline license must be done by phone or email. Our sales department will contact with you to try solve the activation problem.

Thanks in advance