Steema Issues Database

Note: This database is for bugs and wishes only. For technical support help, if you are a customer please visit our online forums;
otherwise you can use StackOverflow.
Before using this bug-tracker we recommend a look at this document, Steema Bug Fixing Policy.



Bug 1756 - Issue with Teechart plugin
Summary: Issue with Teechart plugin
Status: RESOLVED WORKSFORME
Alias: None
Product: HTML5 JavaScript TeeChart
Classification: Unclassified
Component: Chart (show other bugs)
Version: 2015.05.02.1.8
Hardware: PC Windows
: --- enhancement
Target Milestone: ---
Assignee: Steema Issue Manager
URL:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-01-20 08:19 EST by licensing
Modified: 2017-02-06 08:20 EST (History)
2 users (show)

See Also:
Chart Series: ---
Delphi / C++ Builder RAD IDE Version:

Attachments
Add an attachment (proposed patch, testcase, etc.)

Note You need to log in before you can comment on or make changes to this bug.
Description licensing 2017-01-20 08:19:35 EST 
Hi,

Teechart Plugin used in HTML5 is not working in IPhone, can you please check & revert us asap.
Comment 1 licensing 2017-01-23 00:39:52 EST 
Hi We are awaiting for your revert, please expedite.
Comment 2 pep jorge 2017-01-23 05:04:46 EST 
(In reply to licensing from comment #1)
> Hi We are awaiting for your revert, please expedite.

Hello,

could you please explain the problem you've found ?
I've just tried to show an HTML Chart (throught Safari) in an iPhone 6, for example the one which can ve found on our web site page, at the TeeChart for JavaScript product page (https://www.steema.com/product/html5) , and it's working fine.
Would you be so kind to give us more info?
Comment 3 licensing 2017-01-31 05:05:04 EST 
Hi,

We have replied you with on 24th itself via email, I suppose you haven't received email.

Details are as follows:
When used 
var_chart=new Tee.Chart();
var c=_chart.ctx;
var textWidth=c.measureText("no data available").width;     //gives error in case of iPhone, works well with others.

Please revert us on the same asap.
Comment 4 licensing 2017-02-01 00:27:08 EST 
(In reply to licensing from comment #3)
> Hi,
> 
> We have replied you with on 24th itself via email, I suppose you haven't
> received email.
> 
> Details are as follows:
> When used 
> var_chart=new Tee.Chart();
> var c=_chart.ctx;
> var textWidth=c.measureText("no data available").width;     //gives error in
> case of iPhone, works well with others.
> 
> Please revert us on the same asap.

Awaiting reply at the earliest.
Comment 5 licensing 2017-02-02 07:37:20 EST 
(In reply to licensing from comment #4)
> (In reply to licensing from comment #3)
> > Hi,
> > 
> > We have replied you with on 24th itself via email, I suppose you haven't
> > received email.
> > 
> > Details are as follows:
> > When used 
> > var_chart=new Tee.Chart();
> > var c=_chart.ctx;
> > var textWidth=c.measureText("no data available").width;     //gives error in
> > case of iPhone, works well with others.
> > 
> > Please revert us on the same asap.
> 
> Awaiting reply at the earliest
Please update.
Comment 6 pep jorge 2017-02-02 10:25:29 EST 
(In reply to comment #5)
> (In reply to licensing from comment #4)
> > (In reply to licensing from comment #3)
> > > Hi,
> > > 
> > > We have replied you with on 24th itself via email, I suppose you haven't
> > > received email.
> > > 
> > > Details are as follows:
> > > When used 
> > > var_chart=new Tee.Chart();
> > > var c=_chart.ctx;
> > > var textWidth=c.measureText("no data available").width;     //gives error in
> > > case of iPhone, works well with others.
> > > 
> > > Please revert us on the same asap.
> > 
> > Awaiting reply at the earliest
> Please update.

Hi,
I've just tried to reproduce the problem here on iOS, and all seems to work fine. I've just modified a little the code, upload the test.html file to our web site and open through an iPhone.
Could you please try to open the following example, and check if it's working fine for you ?
http://www.steema.com/files/public/test.html
At first the Chart title is "TeeChart", once you click over the Chart you will see that it changes to "Hello" and TextWidth value.
The code used :

function draw() {
  Chart1=new Tee.Chart("canvas");
  Chart1.addSeries(new Tee.Line([50,30,20,70,10,60,40,50,10,0,100]) ).format.stroke.size=4;

  Chart1.draw();

  var_chart=new Tee.Chart();
  var c=Chart1.ctx;
  var textWidth=c.measureText("no data available").width;   
 
  Chart1.title.text="hello " + textWidth; 
}