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Bug 1982

Summary:	Error activating offline license
Product:	.NET TeeChart	Reporter:	hands <bigstarhan>
Component:	Install	Assignee:	Steema Issue Manager <issuemanager>
Status:	RESOLVED NOTABUG
Severity:	enhancement	CC:	sandra
Priority:	---
Version:	TeeChart.NET 2013 4.1.2013.11080
Target Milestone:	---
Hardware:	PC
OS:	Windows
Chart Series:	---	Delphi / C++ Builder RAD IDE Version:
Attachments:	Error screen dump during installation

Description hands 2018-01-31 19:46:39 EST

Online license activation failed.
Do you want to register by phone or email?

Program error occurs when "Yes" is selected in the pop-up screen

<OS Info>
Edition: Windows 10 Pro
Version: 1709
Build:   16299.192


I'd appreciate it if you could give me a solution.

Comment 1 hands 2018-01-31 19:48:21 EST

Created attachment 811 [details]
Error screen dump during installation

Comment 2 sandra pazos 2018-02-15 04:53:07 EST

Hello Hands,

Sorry for the delay. 

I would like inform you that the activation offline license must be done by phone or email. Our sales department will contact with you to try solve the activation problem.

Thanks in advance