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Bug 1617

Summary: Error loading type library/DLL
Product: ActiveX TeeChart Reporter: Matías Sobral <matias.sobral>
Component: ChartAssignee: Steema Issue Manager <issuemanager>
Status: RESOLVED FIXED    
Severity: major CC: matias.sobral, sandra
Priority: ---    
Version: TeeChart Pro Activex Control 2016.0.0.0 Release   
Target Milestone: ---   
Hardware: PC   
OS: Windows   
Chart Series: --- Delphi / C++ Builder RAD IDE Version:
Attachments: Error Pop-Up

Description Matías Sobral 2016-08-31 13:59:42 EDT
Created attachment 637 [details]
Error Pop-Up

We had no problem with an older version (TeeChart.TChart.7) but recently we installed TeeChart.TChart.10 and started to have an issue in our runtime application. Our problem is that whenever we click in any TeeChartView in the application there is a pop-up window (see atached screenshot) with the following text: "Error loading type library/DLL".
Our application is developed in Dolphin Smalltalk and we never had problems before, or while in develpment environment this issue does not exist, but it appears in the runtime application. We can provide more information about the error if you want, we tried logging the API calls with API Monitor v2 32-bit, but the error is not very descriptive.
We hope you can help us, otherwise we will have to downgrade to the previous version we were using.