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Bug 1402

Summary: Webchart Failed to load resource error in chrome
Product: .NET TeeChart Reporter: swethaalampally
Component: WebChartAssignee: Steema Issue Manager <issuemanager>
Status: RESOLVED WORKSFORME    
Severity: critical CC: sandra
Priority: ---    
Version: unspecified   
Target Milestone: ---   
Hardware: PC   
OS: Windows   
Chart Series: --- Delphi / C++ Builder RAD IDE Version:
Attachments: image crash and console log which shows failed load resorce error in chrome

Description swethaalampally 2015-12-27 09:05:18 EST
Created attachment 535 [details]
image crash and console log which shows failed load resorce error in chrome

I am using Steema.TeeChart.Web.WebChart, TeeChart, Version=3.2.3016.15521, i have added following settings in web.config

<httpHandlers>
      <add verb="*" path="TeeChartImgGen.ashx" type="Steema.TeeChart.Web.TeeChartImgGen, TeeChart"/>
    </httpHandlers>

most of the time image crashing in chrome browser, error in console window

Failed to load resource: the server responded with a status of 500 (Internal Server Error)

its working in IE and FF, may i know the reason for this, is any fix available for this?
Comment 1 sandra pazos 2016-02-04 06:48:19 EST
Hello,

The problem isn't reproducible using a simple chart in the latest Teechart.Net 
TeeChart for .NET v2015, release version 4.1.2015.12160. I would suggest you check our TeeChart.Net trial version and check the problem is fixed. You can download the Teechart.Net Trial version from here: https://www.steema.com/downloads/vcl

Thanks in advance